Child Advocates of Silicon Valley

Case Assessment Program (CAP) Associate

Child Advocates’ of Silicon Valley Court Appointed Special Advocate (CASA) Program serves Santa Clara County dependent children and youth.  Our mission is to provide stability and hope to abused and neglected children by being a powerful voice in their lives. Our vision is that every child has a positive view of the future and the opportunity to become a productive, healthy adult. Child Advocates recruits, trains, and supports community volunteers, who are matched one-to-one with a child, to ensure that their critical emotional and educational needs are met and their voices heard as they navigate the court dependency system.  Our volunteers spend time with their child and become a trusted friend, mentor, and consistent adult presence.

Supervisor:      Case Assessment Program Supervisor
Status:             Full time, non-exempt position
Location:         Milpitas
Compensation:  Pay commensurate with experience ($13-$15/hour)
Benefits:          Medical, dental, generous vacation

Position Purpose: This position works within the Case Assessment Program (CAP) team that maintains the children’s waitlist and provides support services impacting advocacy to children in the Juvenile Dependency System.

Duties and Responsibilities:

  • Maintain the agency referral process; proactively interface with social workers, attorneys and courts to continuously update the children’s waitlist.
  • Enter new cases into our database and monitor.
  • Manage, monitor, and update records in database with efficiency, including entering hearing notices, changes in residence and status updates.
  • Maintain both children and family records in alignment with National CASA standard to ensure accuracy and efficiency.
  • Develop profiles for children
  • Sort paperwork received from Court.
  • Call placements to introduce the agency
  • Participate in special projects as assigned.


  • Excellent interpersonal skills.
  • Strong organizational skills, ability to manage multiple tasks
  • Demonstrated ability to establish and maintain effective working relationships with individuals at various levels of responsibility (volunteers, agency staff, judicial/legal representative, Board of Directors and community partners).
  • Excellent written and verbal skills.
  • Ability to accommodate a flexible schedule. Position requires occasional evenings and weekend hours.
  • Skilled in use of Microsoft Office Suite products and databases. Advanced Excel skills a plus.

Desired Qualifications:

  • B.S. degree or equivalent combination of education and experience.
  • Bi-lingual, Spanish-speaking preferred
  • Volunteer supervision preferred
  • Non-profit experience
  • Advocacy experience
  • Direct experience working with the Juvenile Dependency System

Please email your resume and cover letter to Vivian Lambert (