Child Advocates of Silicon Valley

Training Coordinator

Position Summary

This full-time, non-exempt position is responsible for administration of the agency training function, from original Information Session through completion of CASA Training and Continuing Education.


Organizational Overview:

Child Advocates of Silicon Valley’s Child Advocates’ Court Appointed Special Advocate (CASA) Program serves children who have experienced abuse and neglect in Santa Clara County.  Our mission is to provide stability and hope to children in the dependency system by being a powerful voice in their lives. Our vision is that every child has a positive view of the future and the opportunity to become a productive, healthy adult. Child Advocates recruits, trains, and supports community volunteers, who are matched one-to-one with a foster child.  Our volunteers spend time with their child and become a trusted friend, mentor, and consistent adult presence.


Supervisor: Director of Volunteer Services

Status:          Full-time, non-exempt position 

Location:      Milpitas

Compensation:  Salary commensurate with experience

Benefits:       Medical, dental, generous vacation



Position Purpose

The Training Coordinator supports and coordinates efforts to meet the agency’s volunteer recruitment and training goals. The Training Coordinator is responsible for scheduling, coordinating and preparing for training classes, entering and maintaining database information, creating and maintaining files and background check information.  This position requires frequent evenings and occasional weekend work. 


Specific Duties and Responsibilities


Volunteer Recruitment:                  

  • With Outreach team, schedule and organize monthly Information Sessions. Assist with preparation, planning, set-up and break-down of space for the Information Sessions.



Prospective Volunteer Interviews:

  • Review volunteer applications; coordinate the set-up of interviews with prospective CASA volunteers.
  • Enter application information in CASA Tracker database.
  • Track completion and outcomes of interviews.
  • Facilitate and encourage candidate participation in pre-service training classes to achieve minimum number per class.
  • Direct potential office volunteers to other roles within the agency or to other more appropriate organizations for volunteer work.


Volunteer Training:

  • Conduct thorough background checks on all applicants to the CASA program in accordance with the rules and regulations of National and CalCASA, the Judicial Council of California and Child Advocates of Silicon Valley.
  • Coordinate, assist with planning, and co-facilitate volunteer trainings, specifically pre-service training and monthly continuing education workshops.
  • Coordinate the production and distribution of training materials.
  • Coordinate all aspects of set-up for volunteer training: scheduling, coordination, preparation, set-up and break-down of space for volunteer-related training.
  • Document training session and workshop feedback from participants.  Identify opportunities for improvement.
  • Maintain a yearly calendar for agency training classes and workshops.
  • Maintain list of Continuing Education references: books, movies, Ted Talks, etc.


Volunteer Coordination Administration:

  • Create, maintain and update volunteer records in the database and volunteer files.
  • Assure timely, accurate data entry into volunteer management database.
  • Track volunteer applications, and monitor compliance requirements.
  • Assist with policy and procedure updates as needed for the training function.
  • Maintain supplies inventory for training function by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies, verifying receipt of supplies.
  • Participate in agency events and activities, as requested.


Other Duties as assigned by manager.      



Minimum Qualifications



An Associate Degree or equivalent combination of education and experience required. Three years of paid, professional work experience in an administrative capacity is preferable. Completion of CASA Volunteer Training within three months of hire is required.



  • Demonstrated ability to work independently, under general supervision, and make decisions based on established procedures.
  • Demonstrated ability to organize, set priorities, take initiative and exercise sound independent judgment within areas of responsibility and ability to manage a multi-project workload.
  • Demonstrated proficiency with MS Word, Excel, PowerPoint, Publisher and Adobe Acrobat.
  • Demonstrated ability to work with databases, generate reports, analyze data and make informed recommendations.
  • Demonstrated ability to communicate clearly, orally and in writing.
  • Demonstrated ability to handle sensitive, confidential information.
  • Demonstrated ability to work well as part of a team.  Ability to communicate with, establish and maintain effective working relationships with staff, volunteers, and community partners.
  • Demonstrated ability to work in a multi-cultural environment.
  • Demonstrated ability to adapt to a changing environment with the ability to respond to and manage complications with a calm, mindful, and respectful approach.
  • Able to work a variety of hours, including evening and weekends.
  • A valid California Driver’s License and current automobile insurance.
  • Ability to successfully pass a formal background check:  FBI, DOJ, CACI, DMV.


Desired Qualifications:

  • Experience in child welfare, juvenile law, non-profit or volunteer program management preferred.
  • Training and adult education/learning.  Experience with training and giving presentations, ability to facilitate training and speak in front of large groups and willingness to build skills in this area.
  • Bi-lingual Spanish



How to Apply:

  • Applicants should send a resume, salary requirements and cover letter outlining how they meet the specific requirements of the position to


No Phone Calls please.



Child Advocates of Silicon Valley Child Advocates is an equal opportunity employer and makes employment decisions on the basis of merit and organizational need.  Child Advocates does not discriminate on the basis of race, color, religious creed, citizenship, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, medical condition (as defined by applicable law), sexual orientation, veteran status, family care status, sex, gender, gender-identity, gender expression, political belief, genetic characteristics or genetic information, religious dress practices, religious grooming practices, pregnancy, pregnancy-related medical condition, or any other basis protected by law.